Discover how a health plan serving over 200,000 members transformed its performance with Episource’s Clarity Platform an end-to-end risk adjustment platform. This case study highlights the significant improvements in chart retrieval rates, data analytics, and provider satisfaction achieved through Episource’s end-to-end risk adjustment solution.
In this case study, you’ll learn how Episource Clarity enabled the health plan to:
- Boost Efficiency: Achieve an 85% chart retrieval rate within just 12 weeks, surpassing previous benchmarks and enhancing overall project outcomes.
- Enhance Data Analytics: Gain full access to actionable analytics, allowing for precise gap identification, reporting, and campaign execution through Episource Analyst.
- Reduce Provider Abrasion: Minimize provider complaints by over 99% with thoughtful outreach and transparent processes, improving relationships and reducing frustration.
- Cut Costs: See how consolidating vendors led to significant cost savings while improving efficiency and accuracy across all solutions.
- Increase Transparency: Benefit from a flexible, transparent platform that allows data submission in your preferred format, giving you more control over your projects.
- Proven Success: Generate over 22,000 member chase lists and achieve high provider satisfaction through a unified approach, as highlighted by the client’s Director of Quality Improvement.
Client Testimonial: “By having this one streamlined vendor do all of these projects and solutions for us, we were able to cut costs, be more efficient, and have less provider abrasion. It’s a win-win for everyone.”
